American Cancer Society, Inc. Wailuku

Community Development Manager

Application Period: 11/9/18 to 12/1/18

Position Description:

Our work is important. And so are the people doing it. The people who work at the American Cancer Society focus their diverse talents on our singular mission: to end the pain and suffering of cancer. It is a calling. And the people who answer it are fulfilled. We value our employees and nearly 2 million volunteers around the globe that have stood with us through the years, and we will not rest until the fight is won. And that day is drawing nearer.

Executes a portfolio of community-based events, with accountability for significant income targets, as well as event-related mission and advocacy activities. Ensures goal achievement through the effective leadership, engagement, empowerment and mobilization of event volunteers.

• Accountable for the achievement of income performance targets for a portfolio of community-based events which may include: Relay For Life, Making Strides Against Breast Cancer, Distinguished Events, and other community fundraising events.

• Responsible for effectively and efficiently completing activities and meeting target deadlines in order to execute successful events.

• Implements best practices for event revenue growth; drives and encourages creativity and innovation at the event level.

• Monitors financial expenditures and progress against budgetary plan and takes appropriate measures to meet top line and bottom line goals ensuring a high ROI in meeting revenue targets.

• Engages, recruits, trains and manages relationships with community volunteers to ensure successful events execution.

• Manage temporary and/or part time event staff team to ensure successful events execution (i.e.- for urban model MSABC events).

• Engages the community to drive increased event participation; including event committee, teams, team members, sponsors, survivor/caregiver engagement, and youth engagement.

• Actively collaborates with Community Development Distinguished Partners, Cancer Control, and ACS CAN staff to maximize event success; leverages opportunities to engage constituents from corporate, distinguished partners and health systems activities in events through event sponsorship and participation

• Works in partnership with Cancer Control staff for achievement of identified event-related mission goals, including enterprise-wide initiatives. Integrates mission/cancer control activities messaging and within events.

• Partners with enterprise support and region support services functions and ensures appropriate support is provided for successful execution of events.

• Utilizes available tools and processes to maximize event results, including online fundraising.

• Utilizes and responds to customer experience survey, comparative event and success factors data.

• Facilitates volunteer retention and ensures meaningful volunteer recognition.

• Utilizes defined processes to ensure timely and accurate event data entry.

• Ensures compliance with ACS policies, including employment, risk management, event and cash handling, and financial controls.

• Support ACS CAN grassroots efforts including, ACS CAN membership.

• Maintains productive and collaborative relationships with the Society’s global headquarters departments and other regions; participates on regional and enterprise projects and committees as appropriate.

• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and objectives of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission.

Position Requirements:

Demonstrates Community Development Competencies:

• Action oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

• Attracts top talent – Attracts and selects the best talent to meet current and future business needs.

• Being resilient – Rebounds from setbacks and adversity when facing difficult situations.

• Builds networks – Effectively builds formal and informal relationship networks inside and outside the organization.

• Customer focus – Builds strong customer relationships and delivering customer-centric solutions.

• Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.

• Balances stakeholders – Anticipates and balances the needs of multiple stakeholders.

• Ensures accountability – Holds self and others accountable to meet commitments.

Other skills:

• Excellent written and verbal communication, presentation, and interpersonal skills.

• Able to work successfully in a diverse team environment.

• Ability to recruit, train and motivate community-based volunteers.

• Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills.

• Proven relationship building, persuasion and influence skills.

• Strong customer service orientation, with extensive experience in effectively addressing and resolving issues with constituents.

• Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events.

• Outcome driven; strong project management ability.

• Able to work through others to accomplish goals.

• Strong market, community and constituent perspective.

• Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.

• Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.

• Proficient in computer-based information systems.

Must have access to car or be able to transport materials to and from meetings and special events/programs. Must be able to staff evening and weekend committee meetings, events and programs. Must be able to lift 30 lbs and perform set up / take down of event equipment.

We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.